Frequently Asked Questions
What products does Ilmova offer?
Ilmova offers a wide range of comfortable and stylish clothing and fashion products, including kurtis, abayas, dresses, kidswear, handbags, fragrances, and more.
How can I place an order?
Simply select your favorite product, choose the required size or available options, and click Add to Cart. Then proceed to checkout and complete your order.
How can I check my order status?
After placing your order, you will receive order confirmation and shipping updates through the contact details provided during checkout.
What payment methods do you accept?
We accept the payment methods available at checkout, including supported online payment options such as UPI, debit cards, and credit cards.
How long does delivery take?
Delivery time may vary depending on your location and the product. Estimated delivery information is provided during the ordering process or in your order confirmation
What if I receive a damaged or incorrect product?
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and supporting photos. Our team will assist you.
Do you have new products?
Yes. We regularly add new products and collections to Ilmova. Keep checking our website for the latest arrivals and upcoming products.
11. Can I change my delivery address after placing an order?
Please contact us immediately if you need to change your delivery address. Address changes may not be possible once the order has been shipped.
Still Have Questions?
If you cannot find the answer you are looking for, please contact the Ilmova team. We are always happy to help.